Individuals with high caliber backgrounds prior to Nurture Connect – we now come together as a team to develop extraordinary customer experiences one company at a time.

We roll up our shirt sleeves and dive in to help your program succeed end-to-end; we want our clients to make use of our individual expertise in sales, marketing, training and call center operations as needed.

Nurture Connect was founded by Shana Duthie with the vision of creating an outsourced call center that focused on both quality and balancing business requirements with customer needs creating increased customer satisfaction rates and customer retention rates. Additionally, Shana focused on her knowledge and background in serving the older demographic by creating jobs for older Americans allowing them to add value and be productive. The entire team is devoted to this mission and is proud to be providing jobs and training to older Americans.